Legal
Privacy notice
Plain English first. Your address is never shown to anyone without your agreement.
Last updated 13 November 2026
Who we are
nosey is operated by [Company name] Ltd (company no. [company number]), [registered office address]. We are the controller of your personal data and are registered with the Information Commissioner’s Office ([ICO registration number]). Contact: privacy@nosey.homes.
What we collect
- Account details: your email address and, if you choose, your name and phone number.
- Buyer preferences: the areas, homes, budget, timing and features you choose.
- Owner details: the address of your home, its description, your price, readiness and timing.
- Chain details: if you link a sale and a purchase.
- Messages you send to matched users or to us.
- Technical data: IP address, device and browser type, and pages visited, kept in server logs.
How we use it and why
| Purpose | Lawful basis |
|---|---|
| Creating your account and matching you with buyers or owners | Contract |
| Emailing you about matches and checking your plans are still current | Contract |
| Estimating home values and showing anonymised demand on the map | Legitimate interests |
| Keeping the service secure and preventing fraud | Legitimate interests |
| News and offers by email | Consent (you can withdraw at any time) |
Who sees your data
- Other users: only what you agree to share, after you both choose to connect. Before that, buyers see an approximate area only.
- Service providers who process data for us under contract: Supabase (our database and sign-in, hosted in London), Cloudflare (website hosting and content delivery) and Resend (sending sign-in and match emails).
- Map and search providers: when you search or view the map, your browser contacts postcodes.io, OpenFreeMap and our imagery provider, which see your IP address.
- Authorities, where the law requires it.
We never sell your personal data.
International transfers
Some providers may process data outside the UK. Where they do, we use UK adequacy regulations or the International Data Transfer Agreement.
How long we keep it
If you don’t confirm your email, what you entered is deleted after 7 days. Otherwise, while your account is active, and for up to 2 years after your last activity, after which we delete or anonymise it. Server logs are kept for up to 90 days.
Your rights
You can delete your account and everything in it at any time: sign in and choose Delete my data. You can also ask to access, correct, delete, restrict or move your data, and object to processing based on legitimate interests. Email us and we will reply within one month. You can also complain to the Information Commissioner’s Office at ico.org.uk.
Children
nosey is for adults aged 18 and over.
Changes
We will post any changes here and tell you by email if they are significant.